SolarWinds Administrator

We are seeking an experienced SolarWinds Administrator for an on-site position managing, maintaining, and optimizing our Austin, Texas client's SolarWinds network monitoring platform. This role is primarily responsible for the administration, configuration, troubleshooting, and ongoing support of SolarWinds tools to maintain visibility into network performance, availability, and infrastructure health.

The ideal candidate will have hands-on experience administering SolarWinds in an enterprise environment, strong networking fundamentals, and experience supporting mission-critical IT infrastructure.

Key Responsibilities

• Administer, configure, maintain, and troubleshoot the SolarWinds monitoring platform.
• Manage SolarWinds Network Performance Monitor (NPM) and other deployed modules.
• Configure and maintain network device discovery, monitoring, dashboards, alerts, and reporting.
• Monitor platform health, performance, availability, and data collection.
• Manage user accounts, permissions, and role-based access controls.
• Perform SolarWinds software updates, patches, upgrades, and routine maintenance.
• Troubleshoot issues involving SNMP, WMI, polling engines, and monitoring integrations.
• Optimize monitoring configurations to improve system performance and reduce unnecessary alerts.
• Maintain platform documentation, configuration standards, and operational procedures.
• Collaborate with network engineering, security, and infrastructure teams to support monitoring requirements.

• Experience administering and supporting SolarWinds in an enterprise environment.
• Hands-on experience with SolarWinds Network Performance Monitor (NPM).
• Experience configuring monitoring dashboards, alerts, reports, and device discovery.
• Strong understanding of network protocols, including TCP/IP, SNMP, DNS, and WMI.
• Experience troubleshooting SolarWinds polling, performance, and connectivity issues.
• Knowledge of Windows Server environments and SQL Server fundamentals.
• Strong analytical, troubleshooting, and communication skills.
• Must be located in the Austin metropolitan area.

Preferred Qualifications

• Experience with SolarWinds Platform Self-Hosted or Orion Platform
• Experience with SolarWinds Network Configuration Manager (NCM), NetFlow Traffic Analyzer (NTA), or Server & Application Monitor (SAM).
• Experience with SolarWinds platform upgrades, migrations, and performance optimization.
• Familiarity with SolarWinds API, SWQL, or automation capabilities.
• Experience supporting government or public-sector IT environments.
• SolarWinds Certified Professional (SCP) certification.
• Familiarity with IT security, access controls, and change management practices.