US
We are currently seeking an Electronic Information Resources (EIR) Accessibility Compliance, which is 100% REMOTE! Candidates must be direct W2 candidates with eStaff, not sub-contracted through another vendor (C2Cs). This role focuses on creating and managing a comprehensive EIR (Electronic and Information Resources) accessibility program to ensure that all DCS applications comply with state and federal accessibility laws. This position involves performing highly complex accessibility work to guarantee that products and services are fully accessible to all users, including those with disabilities. Key responsibilities include developing and maintaining program governance structures, supervising program operations, consulting with agency stakeholders on accessibility matters, and establishing detailed accessibility criteria for specific EIR needs. The role also encompasses evaluating systems for compliance, delivering specialized accessibility training, and providing expert guidance to ensure universal access to DCS applications and services. This position serves as the primary authority for developing, implementing, and maintaining accessibility standards across the organization, while collaborating with stakeholders to achieve compliance goals.
- Identifies and communicates opportunities for business process improvement.
- Driving business innovation.
- Investigate and evaluate potential business process improvement solutions.
- Justifies expenditures in support of business process improvement solutions.
- Defines business process improvement solutions while ensuring compliance with Customer IT standards.
- Communicate with all business process stakeholders.
- Consults regarding business process engineering, process measurements, change management, education and training
REQUIRED
- Experience in Electronic Information Resources (EIR) accessibility initiatives and strategies, including developing, maintaining, and improving the following: policies; EIR compliance review and approval procedures; technical guidelines for meeting statutory requirements regarding EIR accessibility; implementation and remediation plans; and processes for receiving and responding to reports of inaccessible EIR.
- Knowledge of EIR Accessibility Laws and Standards, including 1 TAC 206 (Texas Administrative Code), 1 TAC 213, and TGC 2054. 451 subchapter M, and the current WCAG (Web Content Accessibility Guidelines).
- Knowledge of EIR challenges associated with state procurement and contracts.
- Skill in using Microsoft Office applications, including Word, Excel, PowerPoint, and Vizio
- Skill in using SharePoint.
- Skill in using Adobe Acrobat.
- Skill in communicating technical and/or complex ideas to technical and non-technical audiences.
- Skill in delivering presentations and training to large and small audiences, both in-person and online.
- Skill in facilitating meetings involving cross-functional stakeholders and executives.
- Skill in handling multiple tasks, prioritizing, and meeting deadlines.
- Skill in effective oral and written communication.
- Skill in exercising sound judgment and effective decision-making.
- Skill in creating highly detailed, in-depth, technical documents.
- Ability to provide dynamic and engaging training.
- Ability to work effectively and positively with a diverse set of stakeholders.
- Ability to work independently as well as lead teams through complex projects and initiatives.
- Ability to analyze and resolve complex and difficult EIR accessibility challenges.
- Ability to analyze and interpret program and technical information regarding EIR accessibility statutes, rules, regulations, standards, and policies.
- Ability to use various accessibility applications (JAWS, Zoom Text, WAVE, Adobe Suite, Sort Site).
- Ability to receive and respond positively to constructive feedback.
- Ability to work cooperatively with others in a professional office environment.
- Ability to provide excellent customer service.
- Ability to arrange for personal transportation for business-related travel.
- Highly developed oral and written communication skills.
- A very high level of interpersonal skills to work effectively with others. Must have the ability to bring large, diverse groups to consensus.
- Demonstrated logic and analytical ability.
- High level of creativity and innovation in problem-solving in a team environment.
- Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry);
- Knowledge of activities, tasks, practices, and tools associated with the analysis of a variety of work processes and associated document and information flow; and
- Knowledge of the process for evaluation and selection of products, tools, services, and infrastructure components in line with the company's business needs.
PREFERRED
- Preferred certification as a Certified Professional in Accessibility Core Competencies (CPACC).
- Minimum of five (5) years of experience working with multiple stakeholders and customers, implementing outreach and education programs, and managing projects related to EIR Accessibility.
- Progressive experience with digital accessibility programs or Information and Communications Technology (ICT) accessibility.