Austin, TX, US
We are seeking a Technical Writer for a position working remotely from anywhere in Texas with our Austin, Texas client playing a key role in documenting the architecture, design, integration, and quality assurance aspects of a large-scale SaaS integration project. Working alongside Enterprise Architects, QA teams, and development teams, this role ensures all technical documentation is accurate, compliant, and aligned with State of Texas enterprise standards. The writer will transform complex architectural concepts and system designs into clear, structured documentation for both technical and non-technical audiences.
Responsibilities
* Develop, edit, and maintain a comprehensive library of architecture and integration documentation, including system diagrams, design specifications, data flow documentation, and API/interface details.
* Collaborate with Enterprise Architects and developers to ensure clarity and accuracy of system design documents, integration frameworks, and cloud environment configurations.
* Document SaaS integration architecture, including workflows, data mappings, and security frameworks.
* Work with Quality Assurance and technical teams to document testing standards, validation procedures, and performance benchmarks.
* Translate technical information into easy-to-understand content for diverse audiences, including business stakeholders, project managers, and executive leadership.
* Create and maintain templates, document control standards, and versioning processes in compliance with State of Texas enterprise documentation requirements.
* Support technical review sessions by preparing presentation materials, reports, and system overviews.
* Collaborate with vendors and third-party solution providers to capture and validate integration documentation.
* Ensure all documentation aligns with accessibility, compliance, and data governance standards.
Required Skills and Experience
* 5 years of experience as a Technical Writer supporting IT, software development, or enterprise architecture projects.
* Strong ability to interpret and document complex system architectures, data models, and integration processes.
* Experience creating and maintaining technical documentation for SaaS applications and cloud-based systems.
* Excellent written and verbal communication skills with strong attention to detail and consistency.
* Proficiency with documentation tools such as Confluence, SharePoint, Visio, or similar platforms.
* Ability to work collaboratively across cross-functional teams including architects, QA, developers, and business stakeholders.
Preferred Qualifications
* Experience supporting documentation within state or government IT environments.
* Familiarity with cloud technologies (Azure, AWS, or similar) and related security/compliance requirements.
* Experience documenting financial systems or data integrations.
* Knowledge of enterprise architecture frameworks (e.g., TOGAF) or familiarity with data governance and accessibility standards.
* Strong understanding of security, data governance, and compliance frameworks for government systems.