Senior OCM Communications & Messaging Lead

We are seeking an experienced Senior OCM Communications & Messaging Lead for an On-site assignment with our Austin, Texas client to develop and execute a comprehensive change management and communication strategy for their enterprise-wide IT reorganization. This role is critical in ensuring that all impacted stakeholders - including executive leadership, business units, and IT personnel - are informed, engaged, and aligned throughout the transition.

The ideal candidate will bring proven experience in leading communications for large-scale Organizational Change Management (OCM) initiatives, particularly within the public sector and IT transformation projects.

Key Responsibilities:

*             Design and implement a strategic communications plan aligned with the overall change management approach.

*             Develop key messages and engagement content to support stakeholder awareness, understanding, and commitment to the IT centralization initiative.

*             Serve as the lead communication liaison between executive leadership, HR, IT, and departmental stakeholders.

*             Create and manage communication materials, including emails, presentations, FAQs, newsletters, talking points, and intranet content.

*             Coordinate stakeholder engagement activities, such as town halls, feedback sessions, and leadership briefings.

*             Monitor communication effectiveness and adjust tactics based on feedback and organizational readiness.

*             Support the OCM team with training coordination, change readiness assessments, and staff onboarding messaging.

Required Qualifications:

*             8 years of experience in Organizational Change Management, with a focus on communication strategy and execution.

*             Demonstrated success in leading communications for large-scale organizational or IT transformation efforts.

*             Experience in public sector or government environments, with knowledge of IT classification structures and HR processes.

*             Outstanding written and verbal communication skills; ability to translate complex technical or organizational topics into clear, accessible messaging.

*             Proficiency in change communication planning tools, stakeholder analysis, and readiness assessments.

*             Ability to collaborate effectively across multi-disciplinary teams and engage with stakeholders at all levels.

*             Experience with IT governance, project portfolio management, or IT service delivery models.

Preferred Qualifications:

*             Familiarity with Prosci ADKAR®, Kotter, or similar change management methodologies.

*             Strong understanding of enterprise IT environments, infrastructure, and application support integration.

*             Bachelor's degree in communications, Organizational Development, Public Administration, or related field (Master's preferred).